Our Customer

The customer is one of Malaysia’s financial institute with the objective to encourage savings, investments and smart financial management among Malaysians to increase their quality of life. They are a government owned bank which was incorporated in December 1974 under the Minister of Finance. Their main products include Personal Financing, mortgage loans, Premium Saving Certificate (SSP), Islamic Banking Scheme, Savings Account, Debit Card as well as VISA and Master Card credit card. The Customer is the first Saving Bank in Malaysia with USD150mill deposits.

Business Challenge

• Outdated software inventory records
• No visibility over existing gap of Microsoft licensing
• No view of out-of-date software
• Still functioning with on-prem facilities

Solutions

• Software Asset Management (SAM)
  • Views of Asset Lifecycles and Relationships
  • View and manage their vendor’s histories
  • Contract elements
  • License allocation

Result

With SAM implementation the customers manage to:

• Quickly adapt to market opportunities with simplified IT management
• Monitor and provide assets effectively
• Plan ahead for technology needs
• Align its IT with its business goals to create more operational excellence
• Manage to plan their server upgrade within reasonable budget and timeline